Account & sign-in
Reset your password via the app or web studio. If you do not receive an email within a few minutes, check your spam folder and contact us with the address you used.
Support
Need help with OenoQuest? Email us at contact@oenoquest.com with relevant details (device, OS version, app version) so we can respond quickly.
Response & availability
- Response time: Within one business day (Mon–Fri, 09:00–18:00 CET).
- Languages: Dutch or English.
- Attachments: Screenshots, error messages or order receipts help us resolve issues faster.
Purchases & subscriptions
Subscriptions are managed by the Apple App Store or Google Play. Use their account settings to review renewals or cancel. If you have questions about a transaction, include the purchase reference in your email.
Bug or error
If possible, include a screenshot and the steps that reproduce the issue. Mention your device type, OS version and OenoQuest app version.
Content requests
Missing a topic, flashcard set or mock exam? Let us know; we collect requests for future updates.
Manage your subscription
Because purchases go through your Apple or Google account, you can manage subscriptions through the store:
- Apple App Store – view or cancel a subscription
- Google Play Store – manage subscriptions and payments
Still stuck? Send us the Apple or Google order number and we’ll take a look with you.
Feedback & roadmap
We actively improve OenoQuest. Suggestions for new features, flashcard sets or mock exams? Email us at contact@oenoquest.com.